Frequently Asked Questions (FAQs)

General FAQs:

  1. What types of Middle Eastern products do you offer? We provide a diverse range of Middle Eastern groceries, including spices, grains, canned goods, fresh produce, and specialty items like halal meats and sweets.

  2. Do you carry products from specific Middle Eastern Regions? Yes, our inventory includes products from various Middle Eastern countries, providing a diverse selection for our customers.

  3. Are your products halal-certified? Yes, a significant portion of our inventory is halal-certified. We prioritize offering options that meet halal dietary requirements.

  4. Can I place an order online for home delivery? Absolutely. We offer online ordering with convenient home delivery services. Check our website for details.

  5. What are your store hours? Our store hours vary, but we generally operate 7 days a week. Please check our website or contact us for specific hours.

Rug FAQs:

  1. What types of rugs do you offer? We offer a diverse range of rugs including contemporary, traditional, shaggy, and outdoor rugs. Our collection caters to various styles and preferences.

  2. Are your rugs available in different sizes? Yes, our rugs come in a variety of sizes to accommodate different spaces. From small accent rugs to large area rugs, we have options for every room.

  3. What materials are your rugs made of? Our rugs are crafted from high-quality materials, including wool, synthetic fibers, and blends. Each material is chosen for its durability, softness, and overall quality.

  4. Do you offer custom sizing or designs for rugs? Currently, we offer a wide range of standard sizes and designs for rugs. We can resize any rug to the exact requirement needed.

  5. How do I clean and care for my rug? Cleaning instructions vary based on the rug's material. We provide care guidelines with each purchase. Regular vacuuming and spot cleaning are usually recommended.

Wholesale FAQs:

  1. Do you offer wholesale pricing for businesses? Yes, we have a dedicated wholesale program for businesses, both for Middle Eastern products and rugs. Contact our wholesale department for more information on pricing and terms.

  2. What is the minimum order quantity for wholesale purchases? Minimum order quantities depend on the product, both for Middle Eastern products and rugs. Our wholesale team can provide detailed information based on your specific needs.

  3. Do you deliver to businesses for both products and rugs? Yes, we offer delivery services for wholesale orders of both Middle Eastern products and rugs. Delivery options and fees may vary based on location and order size.

  4. Can I set up a wholesale account online? Yes, you can initiate the wholesale account setup process online for both Middle Eastern products and rugs. Visit our website's Wholesale section for more details.

  5. Are there special discounts for bulk orders, both for products and rugs? Yes, we offer tiered discounts based on order volume for both Middle Eastern products and rugs. Our wholesale team can provide you with a customized quote based on your requirements.

  6. What payment methods do you accept for wholesale transactions? We accept various payment methods, including credit cards, bank transfers, and cash, for both Middle Eastern products and rugs. Our wholesale team will work with you to determine the most convenient option.